Shipping

Our shipping times are usually around two weeks for the majority of orders. Every order takes around 2 to 5 days for creating and shipping, although it may take a little longer at certain busy periods. 

If we experience a problem with the order (for example, a different image is required), the production time will naturally be longer. 

We send you a digital mock-up of your shield to be approved before we print it. The faster you send your approval, the faster we’ll ship your shield! If you don’t approve your order within 72 hours, we’ll auto-approve it and get on with printing the order. 

We will send you a tracking number via email when we ship your order so you can stay up to date with your delivery. Our shipping partners are FedEx, UPS, and DHL.

Estimated transit time for different countries and regions:
UK and Europe: 3-5 working days
USA, CA, AUS: 5-7 working days
Rest of world: 7-10 working day

Returns

As our products here at Sporty Shields are customized, we can’t offer returns. If you’re dissatisfied with the final product, please contact our team. We’re committed to customer satisfaction and want to be sure you’re entirely happy with your final product. 

If you’ve received an incorrect product, print, or size, or your item has been damaged in transit, we’ll replace it without question. Contact us within 48-hours of your order being received to arrange your replacement. 

You can cancel an order if you change your mind within 24 hours of the order being placed. After that time, cancellations can only be permitted at our discretion. The reason is that our artists often begin work as soon as you have placed your order. If the artwork has been created when you make a cancellation request, we charge $10 to cover some artwork costs.  

Please ensure you follow the Photo Guide when uploading images for your shield, as we can offer no solution if you fail to do so. A low-quality image will produce poor-quality results.